Privacy
1. Introduction
At C&C Roofing, your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or booking our services, you accept the terms of this policy.
2. Who We Are
C&C Roofing
103a Tumulus Road, Saltdean, Brighton, BN2 8HG
📞 07808 844368
Registered in the United Kingdom.
3. What Information We Collect
We may collect and process the following personal data:
- Name, company name, or business name
- Email address and telephone number
- Property or job site address
- Service requests, quote information, and booking preferences
- Enquiries or messages sent via contact forms or WhatsApp
- Website usage data via analytics tools and cookies
4. How We Use Your Information
Your data may be used to:
- Provide roofing quotes or complete service bookings
- Respond to your enquiries
- Deliver the services you’ve requested
- Improve our website and services
- Meet legal and administrative requirements
- Send updates or appointment reminders
5. Lawful Basis for Processing
We process personal data based on the following lawful grounds:
- Your consent (e.g., contact or quote forms)
- Contractual necessity (e.g., fulfilling booked services)
- Legal obligations (e.g., invoicing and insurance records)
- Legitimate interest (e.g., responding to messages or improving services)
6. Data Sharing and Disclosure
We do not sell or rent your data.
We may share data with:
- Trusted contractors or team members involved in your roofing project
- Service providers (e.g., email or booking systems)
- Legal authorities where required by law
All third-party partners handle data securely and lawfully.
7. Data Security
We are committed to protecting your information. Measures include:
- Secure website hosting and encryption
- Limited access to customer data
- Confidentiality agreements with staff and partners
8. Data Retention
We retain your information only as long as necessary to:
- Deliver your services
- Maintain legal and financial records
- Support future service history if requested
9. Your Rights
Under UK GDPR, you have the right to:
- Access the data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Limit or object to certain types of data use
- Withdraw consent where applicable
Please call or write to us to make a request.
10. Cookies
Our website may use cookies to track site performance and enhance your browsing experience. You can manage cookie preferences in your browser settings.
11. Third-Party Links
Our site may contain links to services like WhatsApp, Facebook, or Instagram. We are not responsible for how these platforms handle your data. Please check their respective privacy policies.
12. Policy Updates
This policy may be updated periodically to reflect changes in our services or legal duties. The latest version will always be published on our website.
Last Updated: June 2025
13. Contact Us
If you have questions about how we handle your data, please contact:
📞 07808 844368
🌐 https://ccroofingbrighton.co.uk
Thank you for trusting C&C Roofing. Your privacy is just as important to us as the roof over your head.